Privacy Policy

Last updated: 17-09-2026

Meviora Pharma India Pvt. Ltd. We respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit meviorapharma.com or contact us about our products and business.

1. Information We Collect

When you contact us by email, telephone or an enquiry form, you may provide your name, email address, telephone number, company details and information relating to your enquiry.

Our website hosting and technical service providers may also process information such as your IP address, browser type, device information, pages requested and the date and time of your visit to operate and protect the website.

Please provide only information relevant to your enquiry. Avoid sending medical records, identification documents, payment details or other sensitive information unless specifically requested for a clearly explained purpose.

2. How We Use Information

We use personal information as needed to:

• Respond to product questions, feedback and customer enquiries.

• Handle stockist, distribution and other business enquiries.

• Follow up on matters you have raised with us.

• Operate, maintain and secure our website and communications.

• Investigate complaints, prevent misuse and meet applicable legal obligations.

If we wish to use your information for another purpose, we will provide appropriate information and obtain consent where required.

3. Cookies and Website Technologies

Our website may use cookies or similar technologies to support its operation and remember preferences. Cookies are small files stored on your device.

You can manage or delete cookies through your browser settings. Restricting certain cookies may affect website functionality.

Where optional analytics or advertising technologies are used, we will explain their purposes and provide the choices required by applicable law. Any cookie choices presented on the website should be read alongside this policy.

4. Sharing Information

We may share relevant information with service providers that support our website hosting, email, IT services and enquiry handling, to the extent needed to provide those services.

We may also disclose information where required by law, in response to a valid legal request, or where reasonably necessary to investigate misuse or protect legal rights.

We do not sell personal information.

5. Storage and Retention

Information may be stored or processed in locations where we and our service providers operate, including outside India. Where applicable, we take steps to meet legal requirements relating to those transfers.

We retain personal information for as long as reasonably necessary to handle the purpose for which it was collected, maintain relevant business records, resolve disputes and meet applicable legal obligations. When it is no longer required, we take steps to delete it or make it no longer identifiable.

6. Information Security

We use reasonable organisational and technical measures appropriate to the information we handle to help protect it against unauthorised access, loss, misuse or disclosure.

No website, electronic communication or storage system is completely secure. We therefore cannot guarantee absolute security.

7. Your Choices and Requests

You may contact us to ask about the personal information we hold about you, request a correction or deletion, or raise a concern about its use.

Where processing relies on your consent, you may contact us to withdraw that consent. This will not affect processing already carried out lawfully, and we may need to retain certain information for legal reasons.

We may need to verify your identity before responding. Requests will be handled in accordance with applicable law. If a request cannot be fulfilled, we will explain the reason.

8. Children’s Privacy

Our website is intended for adults seeking product information or making business enquiries. We do not knowingly seek personal information from children under 18.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

9. External Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, business practices or applicable requirements. The revised version will be posted on this page with an updated date. Where required, we will provide additional notice or seek consent.

11. Contact and Privacy Concerns

For privacy questions, requests or complaints, please contact:

Meviora Pharma India Pvt. Ltd.

Email: connect@meviorapharma.com
Phone: +91 99996 30147
Postal address: 18th, Greater Noida West, Gautam Buddha Nagar (U.P.)- 201318

Privacy / Grievance Contact: connect@meviorapharma.com

Please use the subject line “Privacy Request” or “Privacy Complaint” when emailing us. We will review your request and respond within the period required by applicable law.